Terms & Condition - carryaura.com

Terms & Conditions

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Terms & Condition

Introduction

Welcome to Aura Dubai. These Terms and Conditions outline the rules and regulations for using our website www.carryaura.com and purchasing our products. By accessing this website and/or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.

General Information

Aura Dubai (trading under Amal T FZCO) designs and sells handcrafted genuine leather products.
All products are subject to availability and may be withdrawn or modified at any time without prior notice.

Intellectual Property

All content on this website — including but not limited to text, images, logos, product names, and designs — is the intellectual property of Aura Dubai and may not be used, copied, or reproduced without written permission.

Orders & Payments

All prices are listed in United Arab Emirates Dirhams (AED) and include applicable VAT (if any).
Orders are confirmed once full payment is successfully received.
We reserve the right to cancel or refuse any order at our discretion (for example, due to payment issues or stock unavailability).
Payment methods include debit/credit cards and other gateways listed during checkout.

Shipping & Delivery

Orders are processed and shipped from Dubai, UAE.
Delivery timelines are estimates and may vary based on location and courier conditions.
Any customs duties or import taxes applicable outside the UAE are the buyer’s responsibility.

Returns & Exchanges

We want you to love your Aura piece. Please refer to our Return & Exchange Policy for full details on eligibility, timelines, and procedures.

Product Descriptions

We strive to ensure that all product information and images are accurate; however, slight variations in color, grain, or texture are natural with genuine leather and are not considered defects.

Limitation of Liability

Aura Dubai shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Your sole remedy for dissatisfaction with a product is to request a return or exchange in accordance with our policy.

Privacy & Data Protection

We respect your privacy. Personal information collected during checkout or account registration is used solely to process your orders and improve your shopping experience. For more information, please visit our Privacy Policy.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.